Online reservation at least 24 hours before departure time, by telephone acceptance based on availability.

For return journeys or one-way from Schiphol, we prefer your mobile number.

Payment always takes place on the outward and return journey.

€10 surcharge per trip per additional address within The Hague.

Special luggage (buggies, sports equipment) must be declared when booking.

Rates subject to changes and/or typing errors.

We generally don't combine rides. In emergencies, sharing may occur after consultation.

30 min waiting time after baggage claim included (keep phone on).

60 min waiting time after landing included (€7.50/15 min thereafter).

If passenger doesn't appear, driver waits until flight completion before charging full fare.

Cancellation possible up to 2 hours before ride (full charge within 2 hours).

Flight changes void reservation unless communicated.

Not liable for delays causing missed flights (traffic, weather, etc.).

May cancel rides due to force majeure (extreme conditions).

Not liable for lost/damaged luggage (though we take precautions).

Accept credit cards (€3 admin fee) or cash.

Masks required for drivers and passengers.

Passengers must load their own luggage.

We reserve right to refuse service if health concerns exist.